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De Caro & Kaplen, LLP
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New York Hotel Accident Lawyers

De Caro & Kaplen partners Shana De Caro and Michael V. Kaplen represent hotel accident victims in New York. For over 45 years our firm has successfully represented both NYC residents and out-of-state guests in lawsuits for injuries caused by wet lobby floors, elevator malfunctions, poorly lit stairwells and other forms of hotel negligence. Our firm has a history of substantial awards and settlements for our hotel accident clients, including a recent $3.45M recovery for a client who was injured in the parking lot outside their hotel. Contingency based, with no upfront fees to pay. All litigation costs advanced by our firm. Call today on (212) 732-2262 to arrange a free consultation.

Why Choose De Caro & Kaplen for Hotel Injury Claims

  • Premises Liability Experience: Our partners Shana De Caro and Michael V. Kaplen each have over 45 years of experience handling hotel and hospitality accidents, including slip and falls, elevator failures, and negligent security.
  • Direct Partner Access: Clients receive direct representation from our partners Shana De Caro and Michael V. Kaplen throughout the litigation process, ensuring senior-level expertise from initial filing to jury verdict.
  • Contingency-Based Litigation: We operate on a "No Win - No Fee" basis, advancing all litigation costs and disbursements with no upfront retainers or out-of-pocket expenses for the client.
  • Brain Injury Specialization: Our firm is recognized nationally for our knowledge and expertise in brain injury, one of the most common outcomes of accidents in hotels involving falls and blows to the head.
  • Expert Resource Access: Our firm maintains the financial resources to hire specialized experts to testify on industry standards for safe flooring, maintenance protocols, and hospitality safety regulations.
  • Remote Case Management: We provide comprehensive legal support for out-of-state or international guests injured in New York hotels, utilizing remote communication and national legal affiliations.

Case Spotlight: $3.45M Settlement For Our Hotel Accident Client

Our firm has over four decades of experience representing both New York residents and out-of-state guests, and a history of substantial awards and settlements.

In a recent case, our partners Shana De Caro and Michael V. Kaplen secured a $3,450,000 settlement for a client who was struck by a broken wooden gate in the parking lot outside their hotel, which knocked him into the pavement and caused serious injury.

Our Credentials, Recognition & Track Record in Hotel Accident and Premises Liability Cases

  • National Recognition: Our partners Shana De Caro and Michael V. Kaplen are recognized in The Best Lawyers in America and hold leadership positions in the American Association for Justice.
  • Elite Leadership: Shana De Caro served two-terms as Chairwoman of the Brain Injury Association of America. Michael V. Kaplen served as President of the Brain Injury Association of New York.
  • Partners Michael V. Kaplen and Shana De Caro are multi-year New York Super Lawyers.
  • Multi-Million Dollar Recoveries: Our firm has a proven history of securing multi-million dollar verdicts and settlements in complex premises liability and personal injury litigation.
  • Specialized Knowledge: We understand the "Lack of Notice" defense and the specific foreseeability laws governing New York hotel and property owners.

What Types Of Hotel Accident Cases Can We Assist With?

De Caro & Kaplen can represent clients in any case where injury can be proven to have been caused by the negligence of a hotel or property owner, including, but not limited to:

  • Slip and fall injuries: wet lobby floors, recently mopped hallways, spills in restaurants or bars, icy entrances, or slick poolside surfaces.
  • Trip and fall injuries: uneven flooring, torn carpets, loose mats, poorly maintained stairs, raised thresholds, or cluttered walkways.
  • Stairway accidents: broken steps, missing handrails, poor lighting, slippery stair treads, or failure to maintain emergency stairwells.
  • Elevator and escalator injuries: sudden stops, door malfunctions, leveling problems, falls, entrapment, or poor maintenance.
  • Swimming pool and hot tub injuries: slips near the pool, inadequate supervision, unsafe pool design, broken ladders, chemical exposure, drowning or near-drowning incidents.
  • Burns and scalds: excessively hot water in showers or sinks, defective coffee makers, restaurant spills, steam burns, or unsafe heating equipment.
  • Bed bug injuries: bites, allergic reactions, infections from scratching, or emotional distress after an infestation.
  • Assaults or negligent security injuries: attacks, robberies, sexual assaults, or other crimes where the hotel failed to provide reasonable security.

Client Reviews and Testimonials

De Caro & Kaplen LLP has a 4.9 star rating on Google reviews, aggregated from over 175 client reviews. Below are a selection of reviews from our clients.

Review by our client Allison Sansoucie

⭐⭐⭐⭐⭐

"My family needed help with a complicated personal injury case. I was fortunate to be referred to De Caro & Kaplen. Outstanding attorneys! Michael and Shana are reliable, intelligent, and dedicated advocates. There were a number of times I had specific concerns about the case and Michael was always steps ahead. The attention paid to details was truly remarkable. Shana and Michael always responded quickly to every call and email. Their assistant, Andy was consistently patient, kind, and helpful. They provided seamless referrals to rehabilitation facilities and elder care experts as needed. Shana and Michael consistently went above and beyond in countless ways throughout 2 1/2 years to ensure the most favorable outcome for my family. De Caro & Kaplen navigated each and every aspect of the lawsuit and mediation with professionalism and integrity. Incredible given the many delays due to COVID. I highly recommend De Caro & Kaplen."

Google Reviews

Review by our client April Bulger

⭐⭐⭐⭐⭐

"After my first meeting with Michael Kaplen I knew I was in the right hands. He and his team are amazing. I would recommend them to anyone in need of an attorney that will get the job done while giving their clients a piece of mind. Complete honesty and candor each step of the process which I respect."

Google Reviews

Review by our client Christina Bentham

⭐⭐⭐⭐⭐

"Fantastic experience! Accepted to pursue my case with many challenges. Michael Kaplen never gave up, even when posed with a vicious defense attorney. He was always one step ahead of the attorney and beat her at ever turn. When I called, emailed, or texted, Mr. Kaplen responded personally. The customer service was terrific and I always felt their entire team was attentive to every concern I had. I highly recommend the DeCaro/Kaplen team and thank them for everything they did for me!"

Google Reviews

Shana De Caro & Michael V. Kaplen

Free Consultation

With over 45 years experience in premises liability law, our partners Shana De Caro and Michael V. Kaplen help our clients get the justice and compensation they deserve. Our attorneys have the passion and persistence to take on any hotel accident case in New York—and win.

Call today on (212) 732 2262 or email help@brainlaw.com to arrange your free consultation.

Our Partners, Shana De Caro and Michael V. Kaplen Handle Your Case From Start To Finish

When you hire De Caro & Kaplen, LLP for your hotel accident case in New York our partners Shana De Caro and Michael V. Kaplen will personally handle your case from start to finish. Unlike some other prominent NYC firms, who will hand your case off to a paralegal, Shana and Michael, who each have over 45 years experience in premises liability and personal injury law, will personally work on your behalf to ensure you receive the justice and compensation you deserve, preparing every case as if it will go to trial.

Shana De Caro - Senior Partner and Personal Injury attorney at the New York law firm De Caro & Kaplen, LLP

Shana De Caro - Senior Partner and Personal Injury Attorney

  • Over 45 years of experience specifically handling complex personal injury, brain injury, premises liability, and hotel accident litigation in New York.
  • Multi-year New York Super Lawyer.
  • A history of multi-million dollar verdicts and settlements for her hotel accident accident clients.
  • Served two terms as Chairwoman of The Brain Injury Association of America
  • Served as member of the New York State Supreme Court medical malpractice review panels.
  • Fellow of the American Bar Foundation and Litigation Counsel of America.
  • Published in New York Law Journal, National Law Journal, Trial Magazine, Psychiatric Clinics of North America.
  • Lecturer for the American Association for Justice, New York State Academy of Trial Lawyers, and North American Brain Injury Society.
  • Recognized for advancing standards of practice in brain injury and medical negligence litigation.

Read Shana De Caro's full bio.

Michael V. Kaplen - Senior Partner and personal injury attorney at the New York law firm De Caro & Kaplen, LLP

Michael V. Kaplen - Senior Partner and Personal Injury Attorney

  • Over 45 years of experience specifically handling complex personal injury, brain injury, premises liability, and hotel accident litigation in New York.
  • Multi-year New York Super Lawyer.
  • A history of multi-million dollar award settlements for his hotel accident clients.
  • Triple board-certified by the National Board of Trial Advocacy in: Civil Trial Law, Medical Malpractice, Civil Pretrial Practice Advocacy
  • Professorial Lecturer in Law, The George Washington University Law School (“The Legal Aspects of Traumatic Brain Injury”)
  • Taught courses in medical malpractice as well as trial practice techniques at St. John’s University School of Law.
  • Served as President, Brain Injury Association of New York State.
  • Consistently listed among the Top 100 New York Trial Lawyers and Top 25 Brain Injury Attorneys in the nation.
  • Public Justice Achievement Award (for pro bono representation of September 11th victims)

Read Michael V. Kaplen's full bio.

Frequently Asked Questions

Below are some common questions we are asked by clients when taking on a hotel accident case in New York.

What is De Caro & Kaplen's experience with trial verdicts for hotel accidents?

Our partners Shana De Caro & Michael V. Kaplen are nationally recognized trial attorneys with a history of securing multi-million dollar verdicts and settlements for our clients. We are always prepared for trial.

How does De Caro & Kaplen address the 'Lack of Notice' defense in hotel accident claims?

We understand the 'Lack of Notice' defense, where property owners claim they were unaware of a dangerous condition or didn't have enough time to fix it. Our partners Shana De Caro and Michael V. Kaplen work to counter these arguments by proving actual or constructive notice.

Does De Caro & Kaplen understand New York's foreseeability laws for hotel safety?

Yes, our partners Shana De Caro and Michael V. Kaplen are understand New York's specific laws regarding foreseeability. We address the responsibility of property owners to prevent foreseeable criminal acts, particularly in our negligent security cases.

How does De Caro & Kaplen deal with comparative negligence in hotel accident cases?

We recognize that 'Comparative Negligence' is a common defense strategy. Our partners Shana De Caro and Michael V. Kaplen anticipate and address arguments that the injured party's own carelessness may have contributed to their accident.

What are De Caro & Kaplen's fees for hotel accident cases?

Our firm offers contingency-based representation, meaning there are no upfront costs or retainers. You only pay if we win your case.

Does De Caro & Kaplen cover the costs of my hotel accident lawsuit?

Yes, our firm advances all litigation costs and disbursements associated with your case. You will not have any out-of-pocket expenses.

What happens if my hotel accident case is unsuccessful?

Operating on a 'No Win - No Fee' basis, our firm advances all litigation costs. If your case is unsuccessful, you will not be responsible for these costs.

Start Your Hotel Accident Case Today With a Free, No Obligation Consultation

You pay no legal fees up front to hire us. Payment is only due when we win a favorable settlement or verdict for your hotel accident case. Don’t wait—talk to our firm today.

You can telephone us toll free for a no obligation, free consultation at (866) 272 4652, text us at 833 227-1410, or use the contact form below.

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Contact Us

The Brain Injury Law Firm ®
Toll Free: (866) 272-4652
(212) 732-2262
help@brainlaw.com 
Manhattan Offices:
De Caro & Kaplen, LLP
228 E. 45th Street, Suite 1100, New York, NY 10017

De Caro & Kaplen, LLP
860 United Nations Plaza, Suite 27A
New York,
NY 10017
Google Business Page

Areas We Serve

We are based in Manhattan, and serve the entire State of New York including New York City, the Bronx, Brooklyn, Manhattan, Staten Island and Queens. We also serve Nassau and Suffolk, Rockland, Westchester Counties, Albany, Buffalo, Rochester and Syracuse and surrounding areas.

Practice Areas

Attorney Advertising** | Prior results do not guarantee a similar outcome. The information on this website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation. This information is not intended to create, and receipt or viewing does not constitute, an attorney-client relationship.

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