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We have collated performance statistics for 3 of the major hospitals in Albany (Albany Memorial Hospital, Albany Medical Center, and St. Peters Hospital), which were published by the New York State Department of Health. These include:
Hospitals | Mortality | Complications | Wait Time | Satisfaction | Complaints | Substantiated |
---|---|---|---|---|---|---|
Memorial | 1.4 | 0.98 | 167 mins | 66.67% | 2.1 | n/a |
Medical Center | 0.99 | 0.76 | 171 mins | 68.33% | 0.3 | 14.7% |
St. Peters | 0.88 | 0.79 | 116 mins | 68.33% | 0.1 | n/a |
Ratio compared to the national average of 1.0 (lower is better)
New York State average: 0.87
Albany Memorial Hospital had the lowest number of complications, with a ratio 24% lower than the national average, and 12.6% lower than the state average.
All three hospitals were below the national average for complications. However, the ratio of complications at Albany Medical Center was 12.6% higher than the average for New York State.
Ratio compared to the national average of 1.0 (lower is better)
New York State average: 1.34
St. Peters Hospital had the lowest number of non-cardiac related deaths, with a ratio 12% lower than the national average, and 52% lower than the state average.
Albany Memorial Hospital was also slightly below the state average and over 35% below the state average.
However, Albany Medical Center was above both the state and national averages for complications.
Ratio compared to state average of 1.0 (lower is better)
Albany Memorial Hospital had the lowest ratio of hospital acquired infections, while St. Peters Hospital also performed better than the statewide average.
Albany Medical Center had 25% more surgical infections than the statewide average, and a ratio 40% higher than Albany Memorial Hospital.
Median ED wait time in minutes prior to assessment by a medical professional (lower is better)
New York State median: 153 minutes
St. Peters Hospital had the lowest Emergency Department wait time prior to assessment by a medical professional, with an average wait of 116 minutes (37 minutes less than the state median).
However, Albany Medical Center, and Albany Memorial Hospital both had longer wait times than the median for New York State.
Albany Memorial Hospital and St. Peters Hospital both scored highest for patient satisfaction, with 68.33% of patients satisfied with their experience.
Albany Medical Center was slightly lower, with 66.67% of patients surveyed expressing satisfaction with their experience at the hospital.
Between July 1st 2016 and June 30th 2019, Albany Memorial Hospital received 2.1 complaints per 10,000 patient days. This was over 10x the average for New York State (0.2), however, none of the complaints were substantiated.
In the same period Albany Medical Center received 0.3 complaints per 10,000 patient days. 14.7% of allegations were substantiated.
St. Peters Hospital had the lowest ratio of complaints (0.1 per 10,000 patient days), with no substantiated allegations.
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